Privacy 1. General
Urban
Realty & Development (“we”, “us” or “URD”) operates the website
located at www.urbanrealtyaz.com (the “Site”). We respect the privacy
of every individual who visits the Site. This Privacy Statement
outlines the types of information we collect when you use the Site, how
we use that information, and the circumstances under which we may share
that information.
This policy applies to information we collect:
On this Site. In email, text, and other electronic messages between you and this Site.
It does not apply to information collected by:
Us offline or through any other means, including on any other website
operated by us or any third party, including any franchisee, or
Any third party, including through any application or content that may
link to or be accessible from the Site.
This Statement will
also tell you what to do if you do not want your personal information
collected or shared by us. If you have any questions about how we
collect, use and share your data, please email us at
info@urbanrealtyaz.com.
We do not sell your personal information.
2. Your Acceptance of These Terms
URD
reserves the right to change its practices at any time, may update the
Privacy Statement at any time and has no obligation to provide you
actual notice of these changes. If we do choose to update our privacy
practices, we will also update this Privacy Statement accordingly. By
using the Site, you signify your consent to our Privacy Statement. If
you do not agree with this Statement, please do not use the Site. Your
continued use of the Site following the posting of changes to its terms
means you accept those changes.
3. Personally Identifiable Information
Personally
identifiable information is defined as information that can be used to
trace an individual’s identity. Certain types of personally
identifiable information exist standing alone, such as your name or
social security number. Other types of information turn into personally
identifiable information when they are combined with other identifying
information that can be linked to a specific individual, such as a date
and place of birth or your mother’s maiden name.
There are
certain cases where, when you interact with the Site, we may ask you
for personally identifiable information. The type of information we
collect through the Site may include:
Information that you provide by filling in forms on the Site. This
includes information provided at the time of registering to use the
Site or requesting further services, including booking appointments or
making inquiries regarding any property or other information. We may
also ask you for information if you report a problem with our Site.
Records and copies of your correspondence (including email addresses) if you contact us.
Your responses to surveys that we might ask you to complete for customer service purposes.
Details of transactions you carry out through the Site, including
booking appointments, and the fulfillment of your orders.
If
you book an appointment with us, we may use your personally
identifiable information to contact you regarding that appointment, or
any follow-up after the appointment has concluded.
Sometimes,
this personally identifiable information can also be categorized as
“private information” – specifically, under New York’s Stop Hacks and
Improve Electronic Data Security (“NY SHIELD”) Act. This is usually
defined as a combination of different types of personal data.
Personal
information does not include publicly available information from
government records, or deidentified or aggregated customer information.
We will not collect any personally identifiable information about you unless you provide it to us voluntarily.
a. Disclosure of your PII
When you provide us with personally identifiable information, URD may:
store and process that information to better understand your needs,
customize yourexperience, and improve our products and services;
use that information to contact you via email, text message and postal
mail for informational, marketing,and promotional purposes;
disclose that information to third parties when we have reason to
believe that disclosingthis information is necessary to identify,
contact or bring legal action against someone whomay be causing injury
to or interference with (either intentionally or unintentionally)URD’s
rights or property, other users of the Site, or anyone else thatcould
be harmed by such activities; and disclose that information to third parties when we believe in good faith that the lawrequires it.
We
limit the ways in which we use the information you provide to us.
Except as stated in this Privacy Statement, or as otherwise stated at
the time the personally identifiable information is gathered, we will
not provide personally-identifiable information to third parties.
However, certain non-personally identifiable user information may be
provided in aggregate form to third parties for legitimate business
purposes other than identifying you.
4. Sensitive Personal Information
Some
of the information we may ask you for and collect when you provide it
to us may be categorized as “Sensitive Personal Information.” This type
of information will be sought in rare circumstances, and only in ways
which should be obvious to you why and how we are asking for the SPI.
In the context of this Site, possible SPI includes personal information
that reveals:
account log-in, financial
account, debit card, or credit card numbers in combination with any
required security or access code; password, or credentials allowing access to an account; precise geolocation; or racial or ethnic origin.
5. Non-Personally Identifiable Information
URD may
collect information about you that is not personally identifiable. This
type of information includes your zip code, area code, interests, and
preferences. We will not collect any such information about you unless
you provide it to us voluntarily. We may share this information in the
aggregate with advertisers, business partners, sponsors, and other
third parties. For example, we may inform a business partner that the
users of the Site are X% females and Y% males. This type of
non-identifiable data is used by us and our vendors to customize our
Site’s content. We may also use the data to make visits to the Site
easier, quicker, and better for you and our other users.
We also
may track certain information about your visit to the Site, including
(without limitation) pages viewed, clickstreams, and searches. Such
information is gathered in aggregate and is not linked to any specific
users. Our explanation about this tracking is explained in further
detail in our Automatic Data Collection Statement.
6. Creation Of A User Account
You
do not need to create an account on the Site in order to access the
Site. However, certain content on the Site may not be accessible to you
if you do not create an account. When you create an account, we will
collect certain PII from you directly, and we may indirectly collect
additional PII from you in connection with the creation of your user
account. Additional data may be collected from you and associated
through your account, like any properties you choose to save or the
location or area that you have searched within. We may also collect
other information you provide to us in connection with using our search
feature while logged into your user account, including specific
information relating to the search or types of searches you perform
while using the Site.
7. Modification of Information and Opt-Out
We
respect your time (and your inbox) and honor CAN-SPAM. If you
registered to receive emails from us, we may occasionally send you
emails about products and services we believe may be of interest to
you. If you do not want to receive these emails, you should click on
“Unsubscribe” at the bottom of the email. We will honor all opt-out
requests within 10 business days, if not sooner.
8. Your Statutory Data Privacy Rights
The
California Consumer Privacy Act (“CCPA”) and/or the California Privacy
Rights Act (“CPRA”) provides California residents with specific rights
regarding their personal information. Similar laws also exist for
residents of Colorado, Connecticut, Utah and Virginia, as well as the
European Union. This section generally describes your rights under
those laws and explains how to exercise those rights.
Right to Know and Data Portability
You
have the right to request that we disclose certain information to you
about our collection and use of your personal information over the past
12 months (the “right to know”). Once we receive your request and
confirm your identity, we will disclose to you:
The categories of personal information we collected about you. The categories of sources for the personal information we collected about you. Our business or commercial purpose for collecting or disbursing that personal information. The categories of third parties with whom we share that personal information. If we disclosed your personal information for a business purpose, two separate lists disclosing:
sales, identifying the personal information categories that each
category of recipient purchased; and
disclosures for a business purpose, identifying the personal
information categories that each category of recipient obtained. The specific pieces of personal information we collected about you (also called a data portability request).
Right to Delete
You
have the right to request that we delete any of your personal
information that we collected from you and retained, subject to certain
exceptions (the “right to delete”). Once we receive your request and
confirm your identity, we will review your request to see if an
exception allowing us to retain the information applies. We may deny
your deletion request if retaining the information is necessary for us
or our service provider(s) to:
Complete the
transaction for which we collected the personal information, provide a
good or service that you requested, take actions reasonably anticipated
within the context of our ongoing business relationship with you,
fulfill the terms of a written warranty or product recall conducted in
accordance with federal law, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive,
fraudulent, or illegal activity, or prosecute those responsible for
such activities. Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise
their free speech rights, or exercise another right provided for by law. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
Engage in public or peer-reviewed scientific, historical, or
statistical research in the public interest that adheres to all other
applicable ethics and privacy laws, when the information's deletion may
likely render impossible or seriously impair the research's
achievement, if you previously provided informed consent.
Enable solely internal uses that are reasonably aligned with consumer
expectations based on your relationship with us. Comply with a legal obligation.
Make other internal and lawful uses of that information that are
compatible with the context in which you provided it.
We
will delete or deidentify personal information not subject to one of
these exceptions from our records and will direct our service providers
to take similar action.
Exercising Your Rights to Know or Delete
To exercise your rights to know or delete, please submit a request by:
Calling us at (480)829-1000
Only
you, or someone legally authorized to act on your behalf, may make a
request to know or delete related to your personal information.
You
may also make a request to know or delete on behalf of your child by
contacting us in the same manner as directed above, and providing
additional information with respect to the data you are seeking for
your child, including specific identifying information so we can verify
the relationship.
You may only submit a request to know twice within a 12-month period. Your request to know or delete must:
Provide sufficient information that allows us to reasonably verify you
are the person about whom we collected personal information or an
authorized representative; and Describe your
request with sufficient detail that allows us to properly understand,
evaluate, and respond to it.
We cannot respond to your
request or provide you with personal information if we cannot verify
your identity or authority to make the request and confirm the personal
information relates to you.
You do not need to create an account
with us to submit a request to know or delete. However, we typically
consider requests made through your password protected account
sufficiently verified when the request relates to personal information
associated with that specific account.
We will only use personal information provided in the request to verify the requestor’s identity or authority to make it.
Response Timing and Format
We will confirm receipt of your request within ten business days.
We
endeavor to substantively respond to a verifiable consumer request
within forty-five days of its receipt. If we require more time, we will
inform you of the reason and extension period in writing.
If you
have an account with us, we will deliver our written response to that
account. If you do not have an account with us, we will deliver our
written response by mail or electronically, at your option.
Any
disclosures we provide will only cover the 12-month period preceding
our receipt of your request. The response we provide will also explain
the reasons we cannot comply with a request, if applicable. For data
portability requests, we will select a format to provide your personal
information that is readily useable and should allow you to transmit
the information from one entity to another entity without hindrance,
specifically, Microsoft Excel and/or Word.
We do not charge a
fee to process or respond to your verifiable consumer request unless it
is excessive, repetitive, or manifestly unfounded. If we determine that
the request warrants a fee, we will tell you why we made that decision
and provide you with a cost estimate before completing your request.
Non-Discrimination For CCPA Invocation
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
Deny you goods or services
Charge you different prices or rates for goods or services, including
through granting discounts or other benefits, or imposing penalties. Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or
services or a different level or quality of goods or services.
9. Information Collected Automatically
URD may
also automatically collect non-personally identifiable information
about your use of the Site, such as the domain from which you access
the Internet (for example, aol.com, if you are connecting from an
America Online account), the date and time you access the Site, and the
Internet address of the website from which you linked directly to our
Site. This information will not be linked to personally-identifiable
information. We may use this information to analyze and enhance our
Site and for security purposes, and we may aggregate this information
and share the aggregated information with business partners, sponsors,
and other third parties.
10. Child Online Privacy Protection Act (COPPA)
The
Site is not directed at individuals under thirteen years of age, and
URD does not intend to collect any personally identifiable information
from such individuals through the Site.
11. Links to Third-Party Websites
Some
third-party vendors have links on the Site that take you to other
websites not owned or controlled by us. Those external third-party
websites may collect personally identifiable information about you.
This Privacy Statement does not cover third-party data collection
practices. URD has no control over, and no responsibility for, the data
collection practices of any third-party website which you may visit
after visiting this Site.
12. Our Site Security
Securing
all personally identifiable information associated with our users is of
the utmost concern to us. Unfortunately, we can’t ensure or warrant the
security of any information you transmit to us or receive from our
online products or services, and you choose to undertake those
transmissions at your own risk. Once we receive your personally
identifiable information, we will take reasonable efforts to ensure its
security on our systems.
13. Contact Information
If
you have questions or concerns regarding this Privacy Statement and its
enforcement by URD, its employees, you can contact URD at:480-829-1000 ******* Whether
Tempe, Scottsdale or Phoenix we are Arizona's downtown living
specialists. The city living lifestyle is not
only our specialty, but also the way we live, work & play. The
Urban Realty office is located in the heart of downtown Tempe at the
Brickyard on Mill within the Lofts at Orchidhouse. This Live/Work loft
reflects the nature of our business while promoting our devotion to the
urban lifestyle. Urban Realty is truly passionate about city living and
would love to share that passion with you. Urban
Realty & Development provides full service real estate sales,
consulting and developer services to those who, like us, are looking
for their very own home in the modern world. Whether that "home" is a
minimalist sanctuary in the penthouse suite, an industrial style office
space with exposed ductwork and concrete floors, or a hip new retail
shop on "Main Street", Urban Realty & Development is ready to
show you that life is in the heart of the city.
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